Refund Policy

Last updated: May 2026

1. Digital Product Refunds

Because ToolStart products are digital, refund eligibility may depend on whether the product has been accessed, downloaded, activated, or substantially used.

2. Eligible Refund Cases

You may request a refund if a product cannot be delivered, cannot be accessed due to a technical issue caused by us, or does not materially match the product description.

3. Non-Refundable Cases

Refunds may not be available for completed digital delivery, used credits, activated license keys, or subscription periods that have already been substantially used, except where required by law.

4. How to Request a Refund

Contact us at [email protected] with your order email, order ID, and a brief explanation of the issue.

5. Processing

Approved refunds are processed through the original payment provider.